Wow – thank you. Please don’t make anything a rush. I’d rather get it right than fast. 2-3 weeks is ok.
I appreciate your rapid response and consideration of this situation. I am impressed in this process and your willingness to make it right. Truly excellent customer service.
You are good at your job. Make sure you tell your supervisor you turned a sour situation into a winner.
I just received this plaque and it is LOVELY. I have 5 numbers in my address and I wanted a dash in btween the numbers which made it 6 characters. I spoke with Jennifer ( loved her) who explained that I could get the 6 characters and my dash. They would just have to make the numbers alittle bit smaller. It is perfect and so elegant and I can't wait to hang it on my home!!!