I truly appreciate the great customer service from Amanda Card! She worked hard to ensure the plaque we ordered on Dec 11 arrived in time to give to our parents for Christmas. She went above and beyond by checking in with the warehouse and rushing the order. She also kept me updated by email and even sent tracking information, so I knew exactly when it was received at the nearby UPS facility. She is a valuable employee who really made a difference this holiday for our family! Again, your great service is appreciated Amanda, thank you so much!