Wow – thank you. Please don’t make anything a rush. I’d rather get it right than fast. 2-3 weeks is ok.
I appreciate your rapid response and consideration of this situation. I am impressed in this process and your willingness to make it right. Truly excellent customer service.
You are good at your job. Make sure you tell your supervisor you turned a sour situation into a winner.
I ordered the Executive Oval shape plaque and I was very happy with the finished product. My order was in a timely manner and most of all it was exactly as described and pictured on the web. I am very pleased with my plaque.